Concepts and definitions

This section describes key concepts and defines terminology specific to this solution:

intent - An action in response to user input in natural language. This is typically the caller’s question or statement of need.

utterances - Spoken or typed phrases that invoke a user’s intent. This is AgentX’s response to the caller’s question or intent.

slots - Input data requested to fulfill the intent. These are “clarifying questions” that represent a hierarchy or tree of answers that AgentX can provide.

fulfillment - A mechanism to fulfill the intent.

For a general reference of AWS terms, refer to the AWS glossary in AWS General Reference.